FAQs

What areas do you deliver to?

We are located in Maroubra Beach and delivery to all Sydney areas.

When do you deliver?

We deliver flowers, plants and lifestyle Monday to Saturday.

What are Hamblins’ delivery costs?

$10 Same Day Monday to Friday Delivery for orders placed before 12 noon to Maroubra and some local and Eastern Suburbs with deliveries completed by 5pm for Business Addresses and 6pm for Residential Addresses. We also have a 9am cut off with deliveries generally being completed by 3pm.
Suburbs include: Maroubra, South Maroubra, South Coogee, Coogee, Clovelly, Kingsford, Daceyville, Pagewood, Banksmeadow, Hillsdale, Matraville, Little Bay, Chifley, La Perouse, Malabar

$15 Same Day Monday to Friday Delivery for orders placed before 12 noon to other  Eastern and Inner City Suburbs with deliveries being completed by 5pm for Business Addresses and 6pm for Residential Addresses. We also have a 9am cut off with deliveries generally being completed by 3pm.
Suburbs include: Bronte, Tamarama, Bondi, Bondi Junction, Dover Heights, Vaucluse, Camp Cove, Rose Bay, Double Bay, Edgecliff, Kings Cross, Potts Point, Woolloomooloo, Darlinghurst, East Sydney, Paddington, Moore Park, Queens Park, Waverley, Centennial Park, Waterloo, Surry Hills, Alexandria, St Peters, Rosebery, Eastlakes, Rosebery, Botany, Mascot, Darlinghurst, Kings Cross, Potts Point,  Redfern, Glebe, Newtown and St Peters

$20 Same Day Monday to Friday Delivery for orders placed before 12 noon to Sydney City CBD with deliveries being completed by 5pm for Business Addresses and 6pm for Residential Addresses. We also have a 9 am cut off with deliveries generally being made by 3pm.
Suburbs include: Sydney 2000.

Our post code calculator during check out will determine delivery pricing for you.

We also offer Express Delivery within 3 hours to some of our local and Eastern Suburbs. Our post code calculator will determine whether your suburb is available for Express Delivery. If you require any special delivery requests, or Express Delivery to other areas then please call us on 02 9344 7004 for the best available price.

Same Day Saturday Delivery prices are as above and are available for orders placed before 10am. Deliveries will be completed by 5pm

What about delivery times?

The delivery time will vary by location however most deliveries occur between 11am and 5pm for Business Addresses and 11am and 6pm for Residential Address unless we have specified otherwise and applied surcharges.

During peak periods these times may be stretched. Friday deliveries can be later than usual an on special days like Valentines Day, Mothers Day and Christmas Eve we can’t guarantee a delivery window unless On Demand service has been requested and surcharges applied.

Does someone need to be home to take delivery?

It’s always nice when the intended recipient can take delivery of the flowers but we know that’s not always possible. Our delivery people will of course leave them at the home/business as long as they can find a safe place for them. Flowers are wet wrapped to ensure they’ll survive but in extreme weather conditions the less time the flowers are exposed to the elements the better. Please leave any delivery information in the Delivery Notes as you go through the checkout process. If we are unable to make a successful delivery due to not being able to access the premises then a re-delivery fee will be charged. This will be the same amount as the original delivery charge.

What are Hamblins’ order cut-off times?

Please order before 12pm, Monday to Friday and before 10am on Saturdays if you require same day delivery. For next day or later deliveries, orders can be placed at any time.

So do I need to pre-order?

Sometimes yes. For our En Masse style in the larger price brackets, pre-orders may need to be placed as we may not have the volume of flowers required for a same day delivery. If this is the case, we will notify you immediately after the order has been placed to give you options. You can pre-order for a day in the future in person or online.

So do you have a shop or can I only order my flowers online?

We’re lucky enough to have both. You can order your flowers online or stop by the shop in Maroubra Beach. Please see our opening hours below. If you’re in a hurry, have some special requirements or are looking for flowers during peak periods it’s a good idea to order in advance of your flower collection– which you can do online or on the phone by calling 02 9344 7004

What are your shop opening hours?

Our Shop is open Wednesday to Friday 9am – 5pm and on Saturday from 9am to 3pm. Our Studio (at the back of the shop) is open Monday and Tuesday 9am to 3pm for pre-ordered and online flower collections and deliveries, events and appointments. Please knock on the front door to gain access. We are closed on Public Holidays and Sundays except for Mothers Day and when Valentines Day or Christmas Eve happen to fall on a Sunday.

Can I come in to collect then?

Yes – definitely! We offer a small range of gifts via our online shop that can be added to your floral delivery. These include Cocolux candles, Compartes chocolates, Bespoke Letterpress greeting cards and Jellycat plush toys, Wine and Bubbles or Herbivore Botanicals luxe skin products. Our in-store lifestyle collection is much more extensive, so if you have the opportunity to stop by – please do! Please check our opening hours above.

Will my flowers be exactly like the picture on the website?

They will have the same look and feel but the exact flowers may not be available on the day. The pictures of our flowers are indicative of Hamblins’ unique styling for each bouquet type but the specific flowers will vary due to seasonal availability on any given day. The photos on our website were taken in May- July and most of the flowers included are not available all year round. 

Do you have a size guide?

Our flower images have been taken close-up using a wide-angle lens so you can see the flowers really clearly. This does however sometimes distort their size and they can appear a little larger than they are in real life. For a more accurate representation of the price brackets for our Hamblins Signature Blooms please click on the thumbnails.

Signature $75

Signature $95

Signature $150

Signature $250

I’d like some customisation?

No problem. If there are specific flowers you adore, flowers you dislike, if you want no fragrance or less allergenic flowers, then please let us know your requirements in the Special Requests section of your order and we’ll craft your bouquet to suit. Please remember that we source seasonally available flowers, so some of your favourites may not be available year-round, however we will work to source the best possible, beautiful alternatives.

Tell me about your presentation?

Here’s a bit more detail on how we present our arrangements:

Hamblins Signature Paper Wrap
This is included with all of our blooms and unless specified in your notes, we will choose the best colour to enhance the beauty of your flowers or one that’s appropriate for the occasion. We have white, black or brown kraft paper to choose from and our ribbons colours are white, cream or black. A lovely Hamblins handwritten notecard will be attached to the wet-wrapped flowers.

Box
Our flowers can also be boxed. This is an especially good idea for when the recipient may not have access to a vase. The flowers arrive sitting in a small plastic vase of water that is wrapped so it won’t spill. The flowers and vase are placed into a white box and presented with a ribbon and notecard.

Glass vase
Flowers can also be delivered in a beautiful clear glass vase – it’s part of the gift so the recipient can keep and reuse it. We provide vases to suit the shape and style of the flowers – we have quite a few styles so if there is anything in particular you have in mind then please add it into the Notes to Florist section of your order.

Is there information on how to look after my blooms?

Most flowers will need their stems re-cut on a 45 degree angle before being placed into a vase of water. Angled snipping ensures that a larger surface area of the stem is drinking in the water. Vases should be half filled with water and have no foliage below the water level as this can accelerate bacteria growth. Exceptions are:

Tulips and Hyacinths do not need to be re-cut as they will drink too much water and can go soft as a result. Tulips are best in only a couple of inches of water as they will tend to go limp in more water. However, you will need to keep an eye on the water level to make sure they don’t run dry. Also, their foliage can be in the water.

To help increase the life of your flowers change the water every couple of days and make sure to use the sachet provided as this will also help with longevity and the reduction of bacteria. Hydrangeas and orchids also drink through their petals and enjoy a spritz with water to keep them looking fresh and radiant.

What’s your cancellation policy?

24hrs notice for all standard bouquets and arrangements.

Can you give me some information on event booking and payment?

Book Ahead
We love events and we know how much time and effort go into planning them. Please help us by giving as much notice about your event as possible. We prefer a minimum of one week’s advance notice – but the more notice we get the better! However, if your event is already less than a week away, don’t worry – we’ll always do our best to try to fit you in. Whatever your deadline, please call us to discuss what you need.

Weddings and larger events require more planning and preparation and our calendar gets filled up quickly, so please book in your dates early so that we can mark it in our diary. Final colour palettes and styling choices can be discussed a few weeks before the event date.

Payment
A deposit is required to lock in the date. Depending on the size of the wedding this will be $500 or $1000. Payment in full is due one week before your event.

Cancellations
Sometimes even the best-laid plans go awry. While we accept cancellations, a minimum of 3 weeks notice is required to cancel wedding and large event bookings. All other bookings should be cancelled with at least one week’s notice.

Any other questions?

If you have any other questions that haven't been answered here then please make an enquiry. We are here to help.